Our Team

Michael Lam, Program Director

Michael Lam, with his bachelor and master degrees in Public Administration and Certified Career Development Practitioner (CCDP) qualifications, started his credentials in the employment services and vocational training field since 1990. Working as the Program Director of Employment Services at S.U.C.C.E.S.S., one of the largest immigrant serving agencies located in Vancouver, British Columbia, Michael strongly advocates labour market driven employment services and training programs in both funded and cost-recovery models. Michael works closely with the federal as well as the provincial governments to address skill shortage issues in Canada, and also represents S.U.C.C.E.S.S. on different boards and committees.

Farahnaz Abdi, Case Manager

Farahnaz is a highly motivated and hardworking individual with over fifteen years of client service and retail management experience She has been utilizing organizational and interpersonal abilities to provide solutions and support in difficult and stressful situations for clients. Some examples include the navigation of licensing processes for specific professions and assisting clients in exploring related employment opportunities in their field. Farahnaz strives to empower clients to reach their employment goals by providing vital employment support and creating customized employment plans. Farahnaz genuinely enjoys helping others through an empathetic and consultative approach.

Monica Biscoveanu, Case Manager

Monica has been providing accreditation information, career guidance and training to individuals for more than 10 years. With a Bachelor in Psychology and a Diploma in Social Service, she has been focusing on working in profit and non-profit sectors. She takes a person-oriented approach where she helps people to find solutions that work for them and their unique circumstances. Monica has a strong passion in making a positive difference in people’s lives.

Zohreh Jalaie, Case Manager

Zohreh is a client focused individual who is passionate in working with people especially from different cultures and educational backgrounds. She has lived and worked in four continents. Zohreh understands and respects diversity and is able to communicate and relate well to people. She holds a Bachelor of Arts with Honors in Teaching English as a Second Language from City University of Hong Kong, a Master degree in Business Information Technology (MBIT) majoring in information management and a Graduate Diploma in Information Management at RMIT University, Australia. She also holds a Counselling Skills Certificate from Vancouver Community College. She has several years of teaching and librarianship experience working in educational settings. She has also gained some individual and group counselling experience working with clients of various cultures.

Funto Omotoso, Administrative Officer

Funto Omotoso joined the FCR Loan Project in July 2018, with over 9 years’ experience working in the legal sector and supporting clients in various fields. She is called to the Nigerian Bar and holds a Masters in International Corporate Governance and Financial regulation from the University of Warwick in the U.K. With a full understanding of what it means to be an internationally trained professional in Canada, she intends to put her skills and experience to use by supporting internationally trained professionals, with credential evaluation and re-accreditation, ensuring they work in their field of training.

Bianca Blati, Marketing Specialist

Bianca Blati has been working in Social Communications for more than 6 years. With a Bachelor of Journalism and a Diploma in Corporate Communications, she completed her Post-degree in Marketing at Douglas College, BC. Bianca joined the FCR Loan team in February 2021 to boost the project’s communications goals. She is experienced in working in a multi-task and multicultural team. Bianca strives to have a positive impact on clients’ and co-workers’ paths.